OCBC NISP Call Center P Number Complaint to File a Complaint
As one of the nasaba h, the existence of the OCBC NISP call center will certainly help all problems where every nasabah has, right? Joining and becoming a customer of a bank cannot be separated from various types of problems that occur, such as the problem of loss of debit/credit cards, loss of passbook to all kinds of problems.
If you are facing various types of problems, then there is no need to come to the bank directly to file a complaint, which will probably take a long time. Considering the number of people who will also line up in it. But you no longer need to worry, because the existence of a call center from a bank may prove the best option.
Including the OCBC NISP call center, which is the best choice for those of you who are facing various types of issues while being customers. Not only that, with the existence of the service, there is no need to come to the bank to file a complaint where it will most likely take a lot. time.
OCBC (Oversea-Chinese Banking Corporation) is a very important banking institution in Singapore and has also taken over the shareholding of BANK NISP. Already established on April 4, 1941 EN Bandung under the name NV Nederlandsch Indische Spaar En Deposito Bank, Bank NISP has also provided services for small and medium-sized enterprises.
Not only that, the existence of this bank also turned out to be included in one of the oldest types of banks in Indonesia. Donde suda was a pioneer during the Dutch colonial period . With that experience, it’s no surprise that they have a variety of services and full facilities , including the presence of this call center that is used for complaints. clients.
History of B erdirinya of OCBC NISP
Before you decide to file a complaint through the OCBC NISP call center, it’s important that you know what the story looks like at a glance about one of Indonesia’s oldest banks. As mentioned above, OCBC NISP was established in April 1941 in Bandung.
The initial name was NV Nederlandsch Indische Spaar En Deposit Bank. Barulah in 1972 underwent a name change to The Core Value of Storage Sari and became known as NISP. In 1978, it turned out that NISP itself was no longer an abbreviation, but had officially become the Bank’s name. Precisely in 2008, with the inclusion of OCBC Bank, Singapore became the majority shareholder.
Finally, in 1967 it became one of the official commercial banks, then became a foreign exchange bank precisely in 1990 until a public company on the Indonesian stock exchange in 1994 . With OCBC’s support, it makes the bank more professional human resources than IT more sophisticated to the growing number of branch networks .
The bank’s proprietary reputation has proven to be recognized worldwide. This reputation is proven by several sweat awards, such as the Asia Banking and Finance Award 2013 which was awarded at the Shangri-La Hotel for Indonesia’s Technology and Domestic Operations Bank of the Year.
The epic reputation it possesses is also thanks to the variety of products and services it offers. From electronic banking including ATMs, Internet banking, automatic payments, mobile banking, EDC, telephone banking to the existence of OCBC NISP call center services that provide convenience for customers to file complaints.
How to contact the related call center
As one of the best banks in Indonesia, OCBC NISP also offers the best commitment for its customers so that it can be trusted at all times. Not only that, the banking company also accepts and appreciates every evaluation, input and complaint that has been filed by nasaba h.
To provide the best facilities for customers who wish to express opinions and complaints, the OCBC NISP Diana call center is available to be contacted anytime for 24 hours. They provide a call center number where you can be contacted. The call center number is
National number: 1500-99
International Number +62-21-2650-6300
For those of you who wish to file a complaint, you should provide other supporting documents such as passbooks, transaction history to other evidence related to the current problem faced.
In addition to being able to communicate through the OCBC NISP call center, you can also file complaints through several other ways, such as:
- Send an email to Tanya@ocbcnisp/com
- Visit the official page on the www.ocbcnisp.com and go to the contact page
- Contact the OCBC NISP call center via social media via Twitter @tanyaOCBCNISP, via Instagram on @Ocbc_nisp or Facebook at Bank OCBC NISP.
- In addition, you can also complain about problems or ask questions via WhatsApp to the number +628121500999
What is the mechanism for filing good complaints?
For those of you who want to process complaints or ask questions, make sure you get it right. This is in order to get the best services and facilities to get OCBC NISP call center solution. The following is the mechanism for filing complaints in the best way
- You can file a complaint first according to the problem you are experiencing
- The bank will receive customer complaints
- OCBC NISP to Explore Information on Customer Complaints
- Registration of the complaint or complaint in the system
- Provide information to customers related to the complaint registration number
- Looking for solutions to the problems faced by customers
- Provide information related to the best solution to the customer
- Customers will receive information on the best solution that can overcome the problem at hand.
This is a good and correct mechanism if you want to carry out a complaint process related to a problem or complaint. Make sure customers are also patient until they get clear information. Remembering that it’s not just you where you have a problem.
Advantages of being a client di OCBC NISP
Being one of OCBC NISP’s customers will also provide you with a number of advantages, including the following:
- Provide complete products
The main advantage of being a customer in this bank is that there is a complete selection of products that adapt to your needs such as for individuals, SMEs, corporations or sharia. Of course, product integrity makes it easy to find services as needed.
- Professional in the provision of services to clients
Because it has been established for a long time, it is not surprising that this bank has experience in providing the best service to its customers. Remembering customer satisfaction is the top priority.
- Complaints service
The last advantage, you can also enjoy a complaints service through a fast and experienced lime center. With this service, the entire masala can be properly surpassed.
OCBC NISP bank is one of the leading banking services in Indonesia that has been present for a long time to accompany the people of the country. If you have any problems regarding banking, contact the OCBC NISP call center immediately for the best solution.