Customers need to continue to know the Permata Call Center
The Gems Call Center is certainly very useful when it’s used by customers. This is because the regulation of the banking world is not as simple as imagined. When a person has not argued in the world of banking for a long time, confusion is inevitably felt in various aspects. This is not a good solution if you think over the confusion yourself.
After all, the confusion of self-thinking will not solve the problem. Even a search on the Internet is also not a complete response. In such conditions, the best way that can be done is to contact the call center. If you contact the call center, you will definitely receive a detailed answer.
But now most customers don’t know when is the right time to contact the call center. If you have a problem, don’t just contact the Gems Call Center . CS provides several banking services, so you can contact them when you need these services.
Various services provided by the call center
The Customer Complaints Service is the first permata call feature. This is the most common type of service in the call center. Most people even think that this is the only advantage of the existence of PermataTel. Complaints, which you can discuss yourself, are varied. The first allegation concerns a lack of funds.
If you think any funds have disappeared from your balance sheet, please contact the permata call center for further needs. PermataTel can also be contacted if you have any questions about the various services provided by Permata. When questioning by phone, the time to come to the bank may be reduced.
You can also contact this call center if you have various problems with your ATM card, such as missing or being swallowed. In the presence of such a problem, CS will temporarily block your ATM card in order to reduce the possibility that the card will be used by irresponsible people.
Permata call centers can also be used when you want to find out general information from banking. The first information that can be greatly sought after is related to the balance sheet. Just by answering a few questions, your account balance will be mentioned. In addition to the balance, the amount of the last transaction will also be mentioned.
You can also get some information about the product if you contact it. The gem itself actually has a lot of product services. These product services include savings and credit cards. In addition, there are also product services that are not very common, for example, current accounts, loans, deposits.
If you are in a new city and are not very familiar with the city, it is also necessary to contact the Permata Call Center . By contacting him, you can find out the nearest branch of Permata to make it easier to make problems. CS will also respond when you ask for the latest exchange rate.
Call Center also serves transactions
In addition to providing various information, call centers can also serve various operations. One of the most common operations that can be performed through PermataTel is transfers. The transfer itself is carried out not only for the first fellow banks. The transfer can also be made to another bank.
In fact, the permata call center also provides a transfer function to digital wallets such as OVO and DANA. Payment of some bills and purchases can also be made through the call center. One of the most common payments through PermataTel is credit card payments. In doing this, you need to prepare two data.
The first data is account data, and the second data is credit card data. Account details are used as the country that will pay, and credit card details are used as a bill to be paid. Some installments can also be made through this call center. The installments themselves are similar to fif and ACC.
In fact, other types of financial contributions can also be paid. But make sure that in Indonesia, finance is the official funding. If it is not official, PermataTel may not provide a direct payment function for finances. For this type of financing, CS will offer transactions in the form of regular transfers.
Some bills can actually be paid through PermataTel. The account itself is very diverse, for example, PAM to Telkom. In fact, bills from educational expenses to electricity can also be made through a call center. When paying the bill, make sure that the requested data is answered correctly. If this is wrong, it is possible that payment is even the wrong goal.
As a result, the money you spend does not even pay off the account. Finally, the existence of a call center will also help to purchase a few things. One of the most likely is the electronic pulse. However, make sure that the number you entered is correct. In addition, Permata Tel will also help in the purchase of foreign currencies.
How to contact the Permata Call Center
Contacting the call center itself is not a difficult matter. Anyone can really contact him on their own. To contact PermataTel, there are different numbers when you are at home and abroad. This is because there are various costs that need to be incurred. If you are abroad, the rate used is interstate.
If you are contacting within the country, there are three options depending on the type of service you have. Three types of options include PermataTel, Priority Banking, and Preffered Banking. PermataTel is the most common type, as it can be used by anyone. However, priority and pre-planned banking is intended only for certain people.
Priority banking is intended only for those customers who have met the criteria and are included in the priority category. As for pre-planned banking, those who can contact him are only customers with the highest quality services. If you want to contact the Permata Tel call center , you can call 1500-111. For priority banking services, you can contact 1500-100.
As for the services of a pre-bank, you can call 1500-110. The number really varies when communication has to take place abroad. But the division is still the same. When contacting abroad, you also need to find out whether to use PermataTel, Priority Banking or Preffered Banking.
PermataTel overseas number is +6221-1500-111. For priority banking itself, the overseas number is +621-1500-100. Finally, the preliminary number of banks abroad is +6221-1500-110. You can call all these numbers freely for 24 hours. With it, the problem early in the morning will also be solved.
Contact is carried out not only by phone
It is possible to contact the permata call center not only by phone. There is an alternative way if you do not have electronic credit in stock. The first way that can be done is email.
The bank “Permata” itself has an official e-mail service care@permatabank.co.id address. After contacting him, you will receive answers for free. However, it is clear that the waiting time for email communication is slower than when using the phone directly.
If you want to make it simpler, you can also contact him through social media. You can find the official social media of Permata Bank on Twitter with @PermataCare account. On Twitter, you can contact your account via an instant message (DM) or by mentioning questions to your account.
Do not suffer, because without encountering obstacles in the banking world, you do not use the services of a call center. Obviously, this would be an unpleasant experience, because contacting the call center yourself is definitely not a difficult matter. Therefore, be sure to save the gems call center contacts to your phone.