Halo card call center, provide needed information
Telkomsels is the largest provider in Indonesia that offers the best services, including the Halo card call center. Services are provided by using different methods or media for the convenience of users. It is hoped that various obstacles or necessary information can be provided quickly and easily.
It turns out that even there are many Telkomsel users and some have been for many years. It turns out that there are still customers who have difficulty using their call center services for a variety of reasons. As a loyal user or new customer, you should understand how to interact with CS and what the benefits are.
Halo card call center requires customers to get various important information. The information obtained is more accurate, because it is from the company Telkomsel itself. So it can be trustworthy, clear and not take time, because the given answer is too quick.
Information about Halo Telkomsel Card at a glance
You may be familiar with Maps from Indonesia’s largest provider company, Telkomsel. The type of service provided is actually a little different, because it is paid for or used later. For more information about identifying the Halo map, see the brief analysis below.
- What is a halo card?
Kartu Halo is a postpaid network service provided by Telkomsels to all its loyal customers. You can use it for 24 hours as well as on various networks both 2G, 3G, 4G and the latest prepared 5G. There is also a mix Card Call Center service available to find official information.
- How to pay fees
Because the payment system is post-payment, you can use it first and get paid later. You will receive an invoice at the end of each period in detail and depend on use. There are many payment methods such as ATMs, Internet banking, My Telkomsel, GraPARI, Indomaret, LinkAJA, MyGraparia and others.
- Halo-Kartenkunden
At the Halo Card Call Center, there are often questions about who can be a customer. Anyone can register as a new customer or old Telkomsel user. The condition is that you need to respond to vasi in supporting data such as KTP, KK or other required data.
- To sign up to become a customer
Information about how to register is often needed because it is interested in being a customer. It is not difficult for you to register only on a Telkomsel registration channel like GraPARI. It can also be on other official channels such as telesales, web-based Telkomsel and various partners both offline and online.
Halo card call center number that can contact customers
The importance of using a mix card call center is that you need to know at least the number that can be contacted. If you want to use the service at any time, you don’t need to be confused when searching again, because it’s saved from your contacts. Here are some numbers and instructions on how to use the Telkomsel Kartu Halo service.
- Special numbers for Telkomsel customers
Telkomsel customers can contact 188 directly at any time, 24 hours a day. For those of you who own postpaid cards such as Halo, you will not be charged or completely free. However, users of prepaid cards such as Simpati, Loop and Kartu AS are charged Rp300/Phone.
- FrequentLy Asked Numbers
If you have general questions or not a Telkomsel customer, you can contact 080 718 118 11. There are duties like local calls, so you don’t have to worry about how much money is paid. You’re immediately connected to the Halo Card Call Center and usually ask questions.
- Numbers for foreign users
In addition to the two services mentioned above, Telkomsel offers special services for customers from overseas. Customers can make calls from abroad with a special number so as not to be charged at all (no fee). Just call +62 8110 000 333 and the service is open 24 hours a day.
- Phone number service
In addition to using a phone number, you can use other services such as email. There are several ways you can contact the call center:
- Facebook : Facebook.com/Telkomsel
- Twitter : Twitter.com/kartuHalo
- E-Mail : cs@telkomsel.co.id
You can also go to GraPARI directly at working hours to get complete information.
Examples of customers’ information can ask questions when they contact the call center
Anyone can contact Halo Card Call Center , whether they are a customer or not. Any information will be asked will certainly be answered as well as possible through customer service. If you’re confused about what information to ask, look at some examples of questions from the customers below.
- Disorders experience
If you’re having problems, such as when you can’t reach the number, you’ll have trouble registering an Internet packet, or you’ll have trouble logging someone else in. Then you can contact CS immediately in different numbers if necessary. In this way, pain can be overcome immediately and you feel comfortable when you use it again.
- Many Ways to Review
Information about different verification methods may also be made to contact the Halo Card Call Center. For example, how to verify your own number, check invoices, verify transactions, check quotes and so on. Don’t forget to subscribe so you don’t have to ask CS all the time.
- Latest promo for users
Customers can also contact CS Services for the latest profitable promotion. For example, there’s a savings package promo, it’s a shame if you don’t use it so the bill is cheaper. Don’t hesitate to ask for an interesting promo so you won’t see them later.
Benefits of Using Halo Card User Call Center Service
The Halo Card Call Center was designed by Telkomsel to satisfy customers. It is hoped that all information and various obstacles can be resolved by contacting this service. It is impossible to explain all of this and below are some of the important benefits.
- Complete and clear information
Finding information about using a map is sometimes not easy for a variety of reasons and reasons. But by using this service, you get information easier, faster, complete and clearer. Because the information received comes directly from the company and not from other media.
- Problem or problem solved
A professional and experienced customer service will help you overcome various problems or obstacles. So don’t hesitate to contact our service, because no matter what the problem is solved. For example, don’t know the last check transaction, which forgets your own number, difficulty registering, temporarily blocked cards and other obstacles.
- File a complaint
We are always open to a variety of critical criticisms, suggestions and complaints from customers to maintain quality. You can file a complaint by contacting the call center in different ways. Just let it be Indonesian, which is good, respectful, clear and understandable for customer service.
In Indonesia, Halo Card users are numerous and even distributed in different regions, as the network is very good. To improve service and maintain customer satisfaction, special services are provided. Customers have the freedom to contact the Halo Card Call Center if they need information or resolve a variety of issues.