Tri Call Center can solve various consumer problems
Tri call center is very useful for smartphone users. That’s because the call center can offer a way out of various issues that consumers are experiencing. Tri itself is one of the largest providers in Indonesia. The users have spread to different angles to remote areas.
There are several things that are the advantages of this provider. One of the advantages lies in the price. Tri is known as a provider that offers low prices to customers. The low price can be seen in various packages, ranging from internet to telephone. This is a great deal of pampering of consumers.
The signal is also a champion. Although some people in the village still complain about it, the signal rate of this map in urban areas is quite fast. If you are one of the provider’s users, please contact the tri-call center if you encounter any issues. Actually, there are many problems that CS can solve.
Problems using the official Tri app
The main problems that are certainly felt by the users are related to the use of the official application. The application itself is called Bima+. The existence of such applications is very useful for users. It contains complete information of the card, ranging from credit, internet packages to the active period of the card. In addition, there is also user data available.
In Bima+, there are also many services that can be used by consumers. One of the most important services is credit top-up. There there will be a nominal option that can be purchased. When they have chosen the nominal one, users can make payments through a variety of ways, ranging from mbanking to electronic money.
In addition, quotas can also be supplemented. Even the choice is very complete. Amazingly, there are often promos on Bima+’s quota. Like credit, payments can be made through mbanking and electronic money. However, if the credit stock is owned, quota payments can also be made using credit.
There are many other services on Bima+, such as music applications. With so many of these services, you’re definitely at a disadvantage if you don’t use them. Therefore, the problems of not understanding the use of this application should be solved. The easiest way is to contact the tri call center.
When you contact the call center, you explain to CS what problems the use of the Bima+ application is experiencing. There CS will explain the application in general. But after that, consumers can also ask questions regarding perceived personal problems.
Usually, common issues with using the Bima+ application are split in two. The first problem is in the form of problems logging in, while the second problem is the form of problems when buying packages. When you contact the tri-call center, both problems are solved by being explained in detail.
Difficulty registering
There are new rules for the use of SIM cards that have only been in force for several years. The rules are in the form of card registration using personal data in the form of NIK and KK number. Actually, this registration method is very simple for all providers, including tri. If you want to register, there are two options.
The first option is to visit the official website of tri at the address of the https://registrasi.tri.co.id/. Upon entering the address, the customer is immediately ordered to enter the tri number you wish to register. Furthermore, you will also be asked for an ID card number and KK number. After that, the serial number of the cartoon is requested.
To see the serial number, look at the back of the SIM card. Enter the last number on the number that is there. Then check the column to prove that you are not a robot. Finally, click submit and the registration is complete. In addition to new cards, this method can also be used when registering an old card.
In addition to using the official website, registration can also be done via SMS to 4444. The SMS format is No. NIK #No. KK and then send it to 4444. Both methods are equally easy to register. But if you have any problems, you can contact the tri-call center .
Difficulties are usually felt when the registration is done, but there is a notification that the registration failed. This usually happens because of two possibilities. Firstly, your name is registered too many times, while secondly, this may be due to an error in the system. By contacting the call center, these problems are known.
If the problem is as in the first point, the tri call center will advise you to deregulate on another card first. However, if the problem is related to the system, the call center will help at that time so that the registration can be completed. This certainly makes it easier than having to go directly to the outlet.
There are many more complaints that can be reported
In addition to the fact that they have to do with Bima+ and card registration, there are many more complaints that can be voiced in the call center. One of the most common problems is related to filling packages that don’t go in. This can happen even if the wrist is cut off. Such problems are usually caused by interference with the system.
If there is no communication to the tri call center, the call center may not know that the customer’s credit has been deducted. If this happens, the customer’s money is wasted. When you contact a CS because of this issue, the CS requests some information.
The data relates to the loading time on the number of credits spent. Do not allow an error to occur when CS asks for this information. Thiscan prevent the problem from being resolved and CS will advise you to come to the outlet. In addition, you can also contact the call center if there are any questions.
The question in question, of course, has to do with the relationship between the customer and the provider. There is no need to hesitate when you call to ask a question. That’s because the tri call center itself is trained to answer such questions. This obviously benefits you as a customer.
By asking CS directly, the answer obtained is absolutely the best answer. This will be different from searching for information on the internet yourself. When you search for information yourself, the content is not necessarily valid. In addition, you should also have doubts about the truth of the answer.
The call center can be contacted in this way
When you contact the tri-call center, there are several numbers to choose from. The first number is 132. This is a type of prepaid call that costs 300 rupiah per call. If you object to the fee, you can call 0896-4400-0123.
This number uses the usual rate, so it differs from 132. Actually, if you want a free one, customers can call 0899-9800-123. It’s just that, the number is only available on whatsapp. It fits perfectly with Indonesians who make whatsapp the most important chat application.
Another option to contact him is to use social media. Tri himself is quite active on social media. There are official accounts on various platforms such as Facebook, Twitter, to Instagram. All three can be contacted via Direct Message or via facebook messenger.
Make sure you make the most of the call center’s existence. Don’t be like most Indonesians who don’t understand its use. Actually, these conditions will harm yourself as a consumer. Indeed, issues with providers will be answered more when communicating with tri-call centers.